Privacy Policy
Last updated: October 23, 2025
Soijen Illustrations ("we," "us," or "our") operates this website to provide you with information about our products, services, and company. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use our website or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing our website, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.
Personal Information We Collect
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect the following categories of personal information:
- Contact details including your name, email address, and any other information you provide when contacting us or signing up for our newsletter
- Communications with us including the information you include in communications with us, such as when sending inquiries or feedback
- Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers
- Usage information including information regarding your interaction with our website, including how and when you interact with or navigate our site
Personal Information Sources
We collect personal information:
- Directly from you when you contact us, sign up for our newsletter, or otherwise provide us with your information
- Automatically through our website from your device when you visit our website
- From our service providers including email marketing platforms (such as Klaviyo) that collect or process your personal information on our behalf
How We Use Your Personal Information
We use your personal information for the following purposes:
- Communicating with You. To respond to your inquiries, provide customer support, and maintain our relationship with you
- Marketing and Advertising. To send marketing emails and newsletters about new products, behind-the-scenes stories, and exclusive offers. We use Klaviyo, a third-party email marketing service, to send newsletters and promotional emails. Klaviyo may track your interactions with our emails and website to help us personalize our communications. You can unsubscribe from marketing emails at any time using the link in any email.
- Improve Our Website. To understand how visitors use our website and to improve our content and services
- Security and Fraud Prevention. To detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity
- Legal Reasons. To comply with applicable law or respond to valid legal process
How We Disclose Personal Information
We may disclose your personal information to third parties in certain circumstances:
- With service providers who perform services on our behalf (e.g., Klaviyo for email marketing, website hosting providers, analytics services)
- When you direct or consent to our disclosure of information to third parties
- In connection with a business transaction such as a merger or acquisition
- To comply with legal obligations including responding to subpoenas, search warrants, and similar requests
- To protect our rights and the rights of our users or others
Third-Party Services
Email Marketing: We use Klaviyo to send newsletters and marketing emails. For more information about how Klaviyo handles data, visit their privacy policy at https://www.klaviyo.com/legal/privacy.
Third-Party Links: Our website may provide links to third-party websites. We are not responsible for the privacy practices of these sites. We recommend reviewing their privacy policies before providing any personal information.
Children's Data
Our website is not intended for use by children under the age of 18, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.
Security and Retention
We implement reasonable security measures to protect your personal information. However, no security measures are perfect, and we cannot guarantee absolute security. We recommend not sending sensitive information through unsecure channels.
We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, or enforce our policies.
Your Rights and Choices
Depending on where you live, you may have rights regarding your personal information:
- Right to Access. You may request access to personal information we hold about you
- Right to Delete. You may request that we delete personal information we maintain about you
- Right to Correct. You may request that we correct inaccurate personal information
- Right to Opt Out. You may opt out of receiving marketing emails by using the unsubscribe link in our emails
- Managing Communication Preferences. You can unsubscribe from promotional emails at any time. We may still send you non-promotional communications, such as responses to your inquiries
To exercise any of these rights, please contact us using the information below.
International Transfers
Your personal information may be transferred to and processed in countries other than where you live, including the United States. We take steps to ensure your information is protected in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this website and update the "Last updated" date. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or would like to exercise any of your rights, please contact us:
Email: info@soijen.com
Address: 1679 Shover Rd, Eden, VT, 05652, US
For the purpose of applicable data protection laws, we are the data controller of your personal information.
